Returns
30-Day Money-Back Guarantee
We're confident you'll love RenewVenate. If you're not completely satisfied with your purchase for any reason, we'll refund your money, no questions asked. Simply return the product within 30 days of purchase for a full refund.
How to Return a Product
Contact Us
Reach out to our customer service team at support@renewvenate.com or call (732) 908-7681 to initiate a return.
Receive Return Instructions
We'll provide you with a prepaid shipping label and return instructions via email.
Ship Your Return
Pack the product securely and ship it using the prepaid label. Most returns arrive within 7-10 business days.
Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Return Eligibility
Product must be returned within 30 days of purchase
Product can be opened and partially used
Original receipt or order number required
Product must be in returnable condition
Non-Returnable Items
Items purchased during a clearance sale
Gift cards (cannot be returned for refund)
Custom or personalized products
Refund Timeline
Processing Time
We process returns within 5-7 business days of receiving your item
Bank Processing
Your bank may take 3-5 additional business days to post the refund to your account
Questions About Returns?
Our customer service team is here to help.